Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Opus Labs ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.

2. Description of Services

Opus Labs provides business automation and lead generation services, including but not limited to:

• AI-powered automation systems
• Website design and development
• Google Business Profile optimization
• Review automation systems
• Lead capture and tracking systems
• Related consulting and support services

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information as requested
• Grant necessary access to accounts and systems required for service delivery
• Review and approve deliverables in a timely manner
• Pay all fees according to the agreed payment terms
• Comply with all applicable laws and regulations
• Not use our services for any illegal or unauthorized purpose

4. Payment Terms

Setup Fees

Setup fees are due upon project commencement unless otherwise agreed in writing. Projects will not begin until setup fees are received.

Monthly Fees

Monthly service fees are billed in advance on the same day each month. Payment is due within 7 days of invoice date.

Late Payments

Accounts past due may be subject to service suspension. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month.

5. Cancellation and Refunds

Monthly Services

Monthly service agreements may be cancelled with 30 days written notice. No refunds will be provided for partial months.

Setup Fees

Setup fees are non-refundable once work has commenced. If you cancel before work begins, a full refund will be provided minus any administrative costs.

6. Intellectual Property

Your Content

You retain ownership of all content, data, and materials you provide to us. You grant us a license to use this content solely for the purpose of providing our services.

Our Work

Upon full payment, you own all custom work created specifically for you, including website designs, custom automations, and similar deliverables.

Our Tools and Methods

We retain ownership of our proprietary tools, templates, methodologies, and general know-how used in service delivery.

7. Confidentiality

Both parties agree to keep confidential any non-public information shared during the course of the engagement. This includes business strategies, customer data, technical information, and financial details.

8. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claims arising from these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim
• We are not liable for any indirect, incidental, special, consequential, or punitive damages
• We are not liable for lost profits, lost revenue, loss of data, or business interruption

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee specific results, including but not limited to increases in leads, revenue, or search rankings. Results depend on many factors outside our control.

10. Indemnification

You agree to indemnify and hold harmless Opus Labs, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

11. Third-Party Services

Our services may integrate with or require third-party services (e.g., Google, email providers, hosting services). You are responsible for complying with the terms of service of these third parties. We are not responsible for the availability or functionality of third-party services.

12. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes via email or on our website. Continued use of our services after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your State/Jurisdiction], without regard to conflict of law principles.

14. Dispute Resolution

Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body].

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with any service agreements or proposals, constitute the entire agreement between you and Opus Labs regarding our services.

17. Contact Information

For questions about these Terms, please contact us: